Location
calgary, ab, Canada
Posted
May 28, 2026
Job Description
Shape the future of B2B SaaS as a Solutions Engineer at MonetizeNow. This remote position focuses on blending technical know-how with customer success to drive platform engagement.
In this lead role, youāll bridge the gap between technology and customer needs at MonetizeNow. As a Solutions Engineer, your expertise will support onboarding and troubleshooting while fostering a positive customer experience. Your role is integral in developing innovative solutions and advocating for customer needs across our product teams.
Key Responsibilities:
ā¢ Assist customers with product configuration and setup
ā¢ Troubleshoot issues effectively, promoting swift resolutions
ā¢ Guide users toward best practices for platform utilization
ā¢ Collaborate with various teams to prioritize enhancements
ā¢ Develop documentation for scalable customer support solutions
Requirements:
ā¢ Bachelorās degree in Computer Science or related
ā¢ Over 3 years in a technical solutions role
ā¢ Robu...
In this lead role, youāll bridge the gap between technology and customer needs at MonetizeNow. As a Solutions Engineer, your expertise will support onboarding and troubleshooting while fostering a positive customer experience. Your role is integral in developing innovative solutions and advocating for customer needs across our product teams.
Key Responsibilities:
ā¢ Assist customers with product configuration and setup
ā¢ Troubleshoot issues effectively, promoting swift resolutions
ā¢ Guide users toward best practices for platform utilization
ā¢ Collaborate with various teams to prioritize enhancements
ā¢ Develop documentation for scalable customer support solutions
Requirements:
ā¢ Bachelorās degree in Computer Science or related
ā¢ Over 3 years in a technical solutions role
ā¢ Robu...