Remote Senior Customer Success & Support Manager

Founders Arm

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
July 27, 2026

Job Description

Founders Arm is seeking a Senior Customer Success & Support Manager to own a high-volume, US-facing EdTech support portfolio. You will manage the full ticket lifecycle, investigate root causes, reproduce issues with full product access, and drive improvements with product and engineering.

This remote role offers USD compensation, strong growth potential, and a path to leading a dedicated support team as the portfolio scales.

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