Remote SaaS Technical Support Engineer

FunnelCake

Full-time Ingeniería industrial, construcción de herramientas, máquinas e instalaciones
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Location
hermosillo, sonora, Mexico
Posted
June 04, 2026

Job Description

FunnelCake is looking for a Technical Analyst I to support both on-premises and SaaS products. You will troubleshoot technical issues, lead client interactions, and ensure customer satisfaction.

The role is fully remote and requires 2+ years of relevant experience, particularly with SaaS platforms. Strong English communication skills (CEFR B2 level or higher) are essential for this collaborative position.

Benefits include a market-leading compensation package, wellness programs, and flexible remote work options.

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