Remote SaaS Technical Support Engineer
FunnelCake
Full-time
Ingeniería industrial, construcción de herramientas, máquinas e instalaciones
Location
hermosillo, sonora, Mexico
Posted
June 04, 2026
Job Description
FunnelCake is looking for a Technical Analyst I to support both on-premises and SaaS products. You will troubleshoot technical issues, lead client interactions, and ensure customer satisfaction.
The role is fully remote and requires 2+ years of relevant experience, particularly with SaaS platforms. Strong English communication skills (CEFR B2 level or higher) are essential for this collaborative position.
Benefits include a market-leading compensation package, wellness programs, and flexible remote work options.
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