Location
abu dhabi, abu dhabi emirate, United-Arab-Emirates
Posted
July 20, 2026
Job Description
Pavago is seeking a Tech Support Specialist to deliver hands‑on troubleshooting across SaaS platforms, internal systems, and customer applications. This full‑time role is remote with US business hours, focusing on frontline support and knowledge base documentation.
You will resolve Level 1–2 issues, guide users through steps in plain language, manage tickets in Zendesk/Freshdesk, and collaborate with engineering and product teams.
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