Remote SaaS Support Specialist - Debugging and Data

Visa Hunt

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
July 26, 2026

Job Description

Claravine is hiring a Customer Support Specialist to tackle technical issues in a fast-paced SaaS environment across Brazil, El Salvador, India, or Philippines. You will investigate tickets, reproduce issues, and provide clear client updates and root-cause analyses.

You will work with Engineering and Product to trace bugs from report to fix, document recurring pain points, and ensure timely resolutions with strong communication in English.

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