Remote Operations Team Leader - Multi-Client Accounts
ISTA Solutions
Full-time
Management & Leadership
Location
workfromhome, gauteng, South-Africa
Posted
June 16, 2026
Job Description
ISTA Solutions is seeking an experienced Operations Team Leader to manage agent performance across multiple client accounts in a fully remote setup. The successful candidate will oversee 20-40 remote agents, ensuring all operations run smoothly and meet specific KPIs.
The role requires a minimum of 2-4 years’ experience in a similar position and strong communication skills, as you will interact directly with US clients. Flexibility for working US hours and weekends is essential, along with a structured approach to management.
#J-18808-Ljbffr