Remote Operations Team Lead - Multi-Account Performance
ISTA Solutions
Full-time
Management & Leadership
Location
workfromhome, gauteng, South-Africa
Posted
June 13, 2026
Job Description
ISTA Solutions is seeking an Operations Team Leader to join their growing remote team in Johannesburg. In this critical role, you will manage multiple client accounts and ensure the performance of a team of remote agents. Responsibilities include coaching agents, monitoring productivity, and liaising with US clients directly.
The ideal candidate has 2-4 years of BPO experience, excellent communication skills, and a structured approach to task management. This role requires flexibility in working hours and the ability to work remotely.
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