Location
Menasha, WI, United States
Posted
July 08, 2026
Job Description
Member Experience Representative (Remote - Wisconsin)
Pay: $18.25/hour
Location: Remote (Wisconsin Residents Only)
Schedule: Full-Time, Monday-Friday
Employment Type: Contract-to-Hire
Remote Opportunity with Growth Potential
We are seeking customer-focused professionals to join our team as a Member Experience Representative. In this role, you will serve as the primary point of contact for members, providers, customers, and brokers, assisting with questions related to health insurance coverage, claims, benefits, billing, and authorizations.
This is an excellent opportunity for individuals with healthcare customer service, insurance, or call center experience who enjoy helping others and solving problems in a fast-paced environment.
Responsibilities:
+ Answer incoming calls and emails from members, providers, customers, and brokers.
+ Assist with questions regarding:
+ Health insurance coverage
+ Claims status
+ Benefit...
Pay: $18.25/hour
Location: Remote (Wisconsin Residents Only)
Schedule: Full-Time, Monday-Friday
Employment Type: Contract-to-Hire
Remote Opportunity with Growth Potential
We are seeking customer-focused professionals to join our team as a Member Experience Representative. In this role, you will serve as the primary point of contact for members, providers, customers, and brokers, assisting with questions related to health insurance coverage, claims, benefits, billing, and authorizations.
This is an excellent opportunity for individuals with healthcare customer service, insurance, or call center experience who enjoy helping others and solving problems in a fast-paced environment.
Responsibilities:
+ Answer incoming calls and emails from members, providers, customers, and brokers.
+ Assist with questions regarding:
+ Health insurance coverage
+ Claims status
+ Benefit...