Location
pickering, on, Canada
Posted
June 18, 2026
Job Description
Delve into a pivotal remote role as a Knowledge & Experience Content Specialist, supporting employees from our Pickering base. Develop clear and engaging content to drive knowledge accessibility.
This MP4 level position is focused on managing and refining knowledge assets across multiple formats. Success in this role hinges on your ability to create user-friendly documentation and job aids. You'll collaborate with diverse teams to ensure all content remains current and effective, fostering employee self-service and understanding.
Key Responsibilities:
• Lead the creation of knowledge articles and training materials
• Ensure content aligns with plain language and design principles
• Analyze content effectiveness and implement improvements
• Gather employee insights to refine content usability
• Design templates and style guides for contributors
Requirements:
• 3+ years in content strategy or technical communication
• Excellent communication and visualizatio...
This MP4 level position is focused on managing and refining knowledge assets across multiple formats. Success in this role hinges on your ability to create user-friendly documentation and job aids. You'll collaborate with diverse teams to ensure all content remains current and effective, fostering employee self-service and understanding.
Key Responsibilities:
• Lead the creation of knowledge articles and training materials
• Ensure content aligns with plain language and design principles
• Analyze content effectiveness and implement improvements
• Gather employee insights to refine content usability
• Design templates and style guides for contributors
Requirements:
• 3+ years in content strategy or technical communication
• Excellent communication and visualizatio...