Remote ITIL-Driven Customer Support Operations Consultant
Ciena Corporation
Full-time
Consultoría/Asesoramiento
Location
buenos aires, ciudad autónoma de buenos aires, Argentina
Posted
June 26, 2026
Job Description
Ciena Corporation is seeking a Customer Support Operations Consultant to enhance customer outcomes through strong service management process architecture. The role involves driving opportunity development, managing pre-sales support, and creating ITIL-aligned service management processes.
The ideal candidate will have over 5 years in business development, along with significant experience in IT Service Management. Remote work is available within the US, with pay ranging from $100,700 to $160,900 annually.
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