Remote IT Support Technician I — Proactive MSP Role
Itsasap
Full-time
Soporte técnico y administración
Location
workfromhome, workfromhome, Colombia
Posted
July 21, 2026
Job Description
Intelligent Technical Solutions is seeking a ProactiveTechnician I to deliver remote IT support, diagnose issues, and keep client systems stable and secure. You will handle both reactive alerts and proactive maintenance in a MSP environment, with a focus on customer service and teamwork.
The role covers Windows and macOS troubleshooting, 24/7 shift coverage, patch management, disk cleanup, and coordination with vendors for CRM, Microsoft 365, and other business applications.
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