Remote IT Helpdesk Engineer (L1) - MS 365 Support

Ocean Tide Partners

Full-time IT & Technology
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Location
, metro manila, philippines, metro manila, Philippines
Posted
June 18, 2026

Job Description

A leading IT service provider is looking for an IT Helpdesk Engineer - Level 1 to join their team. This role involves remote technical support for US-based enterprise clients, including troubleshooting and managing Microsoft 365 environments. Ideal candidates will have a strong customer-first attitude, hands-on experience, and the ability to effectively communicate in English. This is a remote position, offering a chance to expand your IT skills in a supportive environment.
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