Remote IT Help Agent (Level 1) – Evening Shifts

Lago

Full-time IT & Technology
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Location
remote, romblon, Philippines
Posted
June 13, 2026

Job Description

Lago is seeking a Technical Support Agent (Level 1 IT Support) to assist internal users with basic technical issues related to access, devices, and accounts. This fully remote role requires strong communication skills and prior experience in customer or IT support. Responsibilities include troubleshooting user issues, managing support requests via Slack, and documenting resolutions. The position offers a monthly salary of up to $1,500 USD, with rotating shifts to accommodate Finland hours.
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