Remote Incident Coordinator, Service Desk & Dispatch

CommandLink

Full-time Other-General
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Location
estado de méxico, estado de méxico, Mexico
Posted
June 05, 2026

Job Description

A leading SaaS Platform provider based in Mexico is seeking a Service Desk Incident Coordinator to manage incoming service incidents and support cases. The role involves triaging, prioritizing assignments, and ensuring smooth operational flow within the company. Candidates should have a Bachelor's degree, strong organizational and communication skills, and familiarity with ITSM platforms. This position offers remote work flexibility and opportunities for professional growth within a high-impact environment.