Remote Front-Office Coordinator

Full time Secretaries and Administrative Assistants

One remote coordinator who becomes your front office — handling calls, scheduling, intake, referral and authorization coordination, and the day-to-day admin that currently lands on you — so your clinical hours stay clinical.

Job Responsibilities

• Patient communication 
• Daytime inbound calls, messages, and patient questions 
  
• Scheduling 
• Managing the calendar across your therapists — cancellations, reschedules, new appointments, and mobile-visit logistics (home, gym, park, etc.) 
  
• Patient intake 
• New-patient onboarding, demographics, and insurance information gathering 

• Referral & authorization coordination 
• Supporting referrals and prior authorizations across Tricare, Medicare, Medicaid, and Blue Cross Blue Shield — supplying on...