Remote-First Technical Support Engineer | Zendesk & SaaS
Smile ID
Full-time
Technical Support & Administration
Location
Remote, wes kaap, South-Africa
Posted
May 27, 2026
Job Description
A leading digital identity provider in South Africa is seeking a Technical Support Engineer to serve as the first line of support for customers. In this role, you will manage support tickets, provide solutions to product-related questions, and resolve technical issues. The ideal candidate has 1-2 years in customer-facing roles, excellent communication skills, and a problem-solving mindset. Experience with ticketing systems like Zendesk is a plus. This is a dynamic opportunity in a remote-friendly environment.
#J-18808-Ljbffr
#J-18808-Ljbffr