Remote CX Operations Architect: Build & Optimize Global CX
Motum
Full-time
Operaciones y administración de empresas
Location
bogotá, bogotá, distrito capital, Colombia
Posted
July 04, 2026
Job Description
Motum is seeking a CX Operations Leader to create and manage customer experience setups for consumer brands. The ideal candidate will have 4+ years of experience in CX operations and will be responsible for configuring helpdesk platforms, documenting client guidelines, and overseeing ongoing optimizations.
This fully-remote position offers competitive growth opportunities within a dynamic team, working with clients to adapt and evolve their CX operations while maintaining high standards.
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