Location
peterborough, on, Canada
Posted
June 16, 2026
Job Description
Champion customer success as a Customer Success Manager at MediaKind, working remotely in Canada. Ensure client satisfaction and effective solution adoption to drive business success.
MediaKind seeks a Customer Success Manager with 5 to 8 years in a customer-focused role to enhance customer relationships. This role emphasizes onboarding, value realization, and cross-team collaboration to support customer needs and drive retention. Your efforts will directly impact MediaKind's ability to deliver high-quality media experiences.
Key Responsibilities:
ā¢ Ensure clients achieve maximum value from MediaKind solutions
ā¢ Facilitate seamless onboarding and workflow integration
ā¢ Serve as the customerās advocate within the organization
ā¢ Discover upsell and expansion opportunities
ā¢ Work collaboratively across teams to resolve customer challenges
Requirements:
ā¢ 5 to 8 years of Customer Success experience
ā¢ Strong ability to build trust and manage relationships
ā¢ ...
MediaKind seeks a Customer Success Manager with 5 to 8 years in a customer-focused role to enhance customer relationships. This role emphasizes onboarding, value realization, and cross-team collaboration to support customer needs and drive retention. Your efforts will directly impact MediaKind's ability to deliver high-quality media experiences.
Key Responsibilities:
ā¢ Ensure clients achieve maximum value from MediaKind solutions
ā¢ Facilitate seamless onboarding and workflow integration
ā¢ Serve as the customerās advocate within the organization
ā¢ Discover upsell and expansion opportunities
ā¢ Work collaboratively across teams to resolve customer challenges
Requirements:
ā¢ 5 to 8 years of Customer Success experience
ā¢ Strong ability to build trust and manage relationships
ā¢ ...