Job Description
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services.
We’re looking for enthusiastic Remote Customer Service Agent to support a range of customer service initiatives for a diverse portfolio of well-known clients. In this role, you’ll assist customers with enquiries and provide excellent service. Strong proficiency in English, both written and spoken is required.
Candidates must have prior call center experience and reside within 80km of our office .
Requirements:
- A high-speed internet connection
- An appropriate, quie...