Remote Customer Engineer - Incident & Tech Support Pro
Jobtailor
Full-time
Technical Support & Administration
Location
mthatha, eastern cape, South-Africa
Posted
July 11, 2026
Job Description
Jobtailor is seeking a capable IT support professional to provide first-line and remote technical assistance for clients and field engineers in the Mthatha area. The role involves logging and closing incidents, remote diagnostics, and coordinating with vendors to ensure timely resolutions.
Applicants should have 2+ years of hardware installation experience in retail and hold relevant certifications (MCSA, MCSE, LPIC, CompTIA Linux+). The position is onsite in South Africa's Eastern Cape.
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