Remote Customer Care Pro: Empathetic Phone Support

Scale Jet

Full-time Management & Operations
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Location
pasig, metro manila, Philippines
Posted
June 10, 2026

Job Description

An international e-commerce company is seeking a Customer Care Specialist for a full-time remote role. The candidate should have strong phone-based support experience, ideally from a call center or Amazon phone support. Responsibilities include providing courteous and effective support to customers, handling inquiries on orders and product issues, and collaborating to resolve escalated issues. The ideal candidate is proactive, organized, and possesses strong communication skills. A kind and empathetic attitude is essential.
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