Remote Client Success Agent: Support, Retention & Billing
PVH (Tommy Hilfiger/Calvin Klein)
Full-time
Customer Service
Location
workfromhome, gauteng, South-Africa
Posted
July 15, 2026
Job Description
PVH (Tommy Hilfiger/Calvin Klein) is seeking a Client Service Representative to provide phone-based support from a home office. You will handle inquiries, billing, and retention strategies while maintaining customer records and meeting KPIs.
Training is provided, with a 9-hour shift window and potential Saturday work after training. The role emphasizes empathy, clear communication, and a problem‑solving mindset, with access to Salesforce, ZOHO, and Hodu for daily operations.
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