Location
karachi division, sindh, Pakistan
Posted
July 18, 2026
Job Description
Primops is seeking an experienced Remote Call Center Manager to lead a high‑performing outbound team from a home office. You will oversee daily operations, coach agents, monitor KPIs, and ensure appointment-setting goals are consistently achieved, with a focus on quality and efficiency.
You will collaborate with leadership to improve processes, maintain standards, and foster a positive, results‑driven culture in a fully remote environment, leveraging CRM, dialers, and WFM tools.
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