Location
calgary, ab, Canada
Posted
June 12, 2026
Job Description
Become a Remote Bilingual Customer Support Agent at NTT DATA. This full-time role emphasizes empathy and effective communication with customers in both English and French.
At NTT DATA, we believe our people are our greatest asset. As a Bilingual Customer Service Representative, you will address inquiries and resolve complaints, ensuring a positive experience for every customer. This position allows you to interact with diverse teams and contribute meaningfully to our clients.
Key Responsibilities:
ā¢ Provide first-class service by understanding customer needs
ā¢ Respond professionally to inquiries and complaints
ā¢ Keep detailed records of customer interactions
ā¢ Stay informed on product details and services
ā¢ Follow confidentiality and compliance protocols
Requirements:
ā¢ Excellent written and verbal communication in both languages
ā¢ Customer service experience preferred
ā¢ Strong typing and grammar skills
ā¢ Ability to work in a remote setup
ā¢ Commit...
At NTT DATA, we believe our people are our greatest asset. As a Bilingual Customer Service Representative, you will address inquiries and resolve complaints, ensuring a positive experience for every customer. This position allows you to interact with diverse teams and contribute meaningfully to our clients.
Key Responsibilities:
ā¢ Provide first-class service by understanding customer needs
ā¢ Respond professionally to inquiries and complaints
ā¢ Keep detailed records of customer interactions
ā¢ Stay informed on product details and services
ā¢ Follow confidentiality and compliance protocols
Requirements:
ā¢ Excellent written and verbal communication in both languages
ā¢ Customer service experience preferred
ā¢ Strong typing and grammar skills
ā¢ Ability to work in a remote setup
ā¢ Commit...