Relationship Manager - Business Development (Chinese Merchant Team)

Full-time Management & Operations

Job Description

• Developing and maintaining a close relationship with Chinese Sellers and Brands operating on Shopee Malaysia
• Serve as a key communication bridge between the local Shopee Malaysia team and China-based sellers, brands, and cross-border internal counterparts
• Resolve seller-related inquiries, issues, and escalations from various stakeholders
• Oversee assigned accounts, including negotiating deals, operational improvement, and campaign participation to maximize growth
• Construct high‑level strategic business plans and identify new sources of growth
• Educate Sellers on methods to increase their traction on Shopee, including platform policies, local market trends, and consumer behaviour specific to the Malaysian market
• Negotiate deals with sellers and curate SKUs for various campaigns, promotions, online marketing, and media as required
• Analyze sellers' progress, activities, sales performa...