Job Description
About Mudrex is one of India's leading crypto trading and investment platforms, backed by Y Combinator and Nexus Venture Partners. We help users trade in digital assets through products built around simplicity, security, and trust. Our mission is to make crypto accessible, safe, and user-friendly for everyone.
About the role
Mudrex is hiring customer-focused and growth-oriented Relationship Managers to engage with users, improve platform adoption, support retention and reactivation, and drive long-term customer success.
This is a customer-facing role with a strong data orientation. You will use user-level information to make every conversation specific and useful. Your job is to help users stay active on the platform longer and grow their lifetime value.
What you will do
- Own a portfolio of assigned users across onboarding, retention,...