Regional Technical Support Specialist/Manager

AVATR Global Design Center

Full-time Other-General
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Location
vitoria gasteiz, araba / รกlava, Spain
Posted
June 27, 2026

Job Description

AVATR, a premium intelligent electric vehicle brand, is seeking a (Job Title) to join our Europe Overseas Business Development Team at our Madrid subsidiary. Together with the team, you will support AVATRโ€™s expansion in the Spanish market across business development, sales, marketing, aftersales, and network operations.

What you will do:

1. Technical Consultation & Troubleshooting Support

  • Receive and resolve technical inquiries and complex fault reports from all service dealers in the region.
  • Provide remote diagnostic support via telematics, video conferencing and technical documentation.
  • Conduct on-site technical support for critical and high-complexity vehicle issues that cannot be resolved remotely.
  • Escalate unresolved technical issues to headquarters with detailed analysis and follow up until resolution.
  • Maintain a comprehensive database of resolved technical cases for future reference.