Location
taguig, metro manila, Philippines
Posted
June 01, 2026
Job Description
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Drives Territory Experience (TX) transformation for Mobile by converting customer insights into clear actions, ensuring disciplined execution, and building strong engagement across territories to deliver consistent, high-quality customer experience.
Role Summary
Drive Territory Experience (TX) transformation for Mobile by turning customer insights into focused actions, ensuring strong execution, and building engagement across territories to deliver consistent, high-quality experience.
Key Responsibilities
- Territory Experience Measurement
- Define and track TX metrics (e.g., NPS, network, service KPIs) at territory level
- Generate actionable insights from customer, network, and business d...