Job Description
Your mission
Being a Regional Service Manager (RSM) for Israel is an exciting task since you will be the superhero that our clients need. You know what and how to set up our solutions in order to satisfy their needs.
You will be leading the technical services for some of the most advanced renewable energy solutions in the world, spearheading a fast-growing global industry.
The position is both challenging and most awarding with multiple potential directions of long-term promotion within our well-established global organization.
Your target revolves around three key objectives:
1. Enhance customer satisfaction and elevate the company’s service ratings and brand recognition continually.
2. Handle customer escalations effectively, serving as a point of escalation.
3. Recruit, train, and supervise service team members and Service Partners in optimal service practices.
To achieve these goals, focus on the following pivotal t...