Regional Service Coordinator (Veracruz)

Full-time Other-General

Kongsberg Maritime , a subsidiary of KONGSBERG, is an integral marine technology company providing innovative and reliable technology solutions for all marine industry sectors, including merchant, offshore, subsea and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 34 countries.

We are a market leader in systems for positioning, surveying, navigation and automation, serving important markets with significant offshore and shipyard industries.

Regional Service Coordinator

Reporting to the Digital Performance Regional Operations Manager.

Key Accountabilities

• Create and review new work orders, ensuring that customer information is correctly set up in the CRM.
• Quote quality and accurate service requests from customers.
• Communicate with customers before and during service, addressing all questions related to engineer scheduling and job specifics.
• Interface wi...