Receptionist

Contractor Information and Record Clerks

Job Title: Administrative Receptionist

Job Description

The Administrative Receptionist serves as the central point of contact for the insurance office, managing inbound calls, supporting commercial lines processing staff, and providing broad administrative support. This role requires strong organizational skills, professional communication, and the ability to handle multiple tasks efficiently while maintaining accuracy and a high level of customer service.

Responsibilities

• Serve as the primary receptionist for the office and act as the go-to contact when colleagues need assistance.
• Answer and manage an average of approximately 50 inbound phone calls per day using a multi-line (5-line) phone system.
• Provide professional, courteous customer service to clients, visitors, and internal staff.
• Support commercial lines processors and other office staff with administrative and coordination tasks as n...