Location
Lephalale, Limpopo, South Africa
Posted
June 17, 2026
Job Description
Purpose of the Position
The Receptionist is responsible for welcoming guests, managing reservations, handling enquiries, and ensuring efficient front desk operations within a hospitality establishment. The role focuses on providing excellent customer service and creating a positive first impression for guests.
Key Responsibilities
Front Desk Operations
Customer Service
The Receptionist is responsible for welcoming guests, managing reservations, handling enquiries, and ensuring efficient front desk operations within a hospitality establishment. The role focuses on providing excellent customer service and creating a positive first impression for guests.
Key Responsibilities
Front Desk Operations
- Welcome guests on arrival and assist with check-in and check-out procedures.
- Manage room reservations and booking systems.
- Answer telephone calls and respond to emails and enquiries.
- Provide guests with information about hotel services, facilities, and local attractions.
Customer Service
- Ensure guests receive friendly and professional service.
- Handle guest complaints and resolve issues efficiently.
- Assist guests with requests, direc...