Receptionist (Front Office) (Mallorca)

Full-time Other

Job Overview
Aethos is a reputable company in the hospitality industry, committed to providing exceptional services to our customers. As part of our continued growth and success, we are seeking a Receptionist. The Receptionist plays a key role in supporting the Front Office Manager with the overall management of the reception desk, helping to maintain a smooth room booking service. The Receptionist takes a hands‑on approach to general reception duties, such as providing a warm welcome to every guest, making reservations, handling reservation inquiries, managing complaints, handling cash, and addressing any ad‑hoc queries.

Key Responsibilities

• Responsible for checking guests in and out of the hotel in a courteous manner.
• Performs front desk administrative duties including answering phone calls, making guest reservations and greeting guests.
• Works with the Front Office Manager to maximise room occupancy and use selling techniques to...