Receptionist / Concierge

Full-time Assistance

Overview

PLEASE NOTE: This Position is based near Jeffrey's Bay (Eastern Cape)

This position will include weekend / public holiday hours

Responsibilities

• Welcome and greet all guests in a friendly and professional manner upon arrival.
• Assist guests with inquiries regarding club amenities, services, and activities, providing accurate and helpful information.
• Answer incoming phone calls promptly and direct them to the appropriate department or staff member.
• Provide support to food and beverage department, events, housekeeping, administration, maintenance, and other departments as needed.
• Manage restaurant bookings, including receiving, organising, and communicating reservations effectively.
• Update databases for local restaurants, guest houses, and other relevant establishments in the area for guest information.
• Ensure cleanliness and organisation of the lobby and reception areas at all times....