Location
muntinlupa, metro manila, Philippines
Posted
June 18, 2026
Job Description
eClerx is seeking a Senior Real Time Analyst in Metro Manila, Philippines. This role leads real-time workforce management, ensuring service levels and operational targets are met through proactive analysis and decision-making. Candidates should have 4–7 years of experience in Workforce Management, with strong skills in performance analysis and communication.
The position involves mentoring analysts, driving process improvements, and collaborating with operations teams to align workforce strategy. Advanced experience with workforce management tools and Microsoft Excel is essential.
#J-18808-Ljbffr