Location
pasig, metro manila, Philippines
Posted
May 24, 2026
Job Description
Acquire is seeking a Workforce Queue Analyst in Pasig City to manage real-time monitoring of Contact Centre queues and optimize staff adherence. Responsibilities include conducting schedule checks, improving performance through data analysis, and maintaining effective communication with operations.
The ideal candidate has at least 2 years in college and relevant experience in workforce analysis, particularly in the BPO industry. Computer skills in Microsoft Office, especially Excel, are essential.
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