Real-Time WFM Specialist — Performance & Workload

Percepta LLC

Full-time Human Resources
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Location
cainta, rizal, Philippines
Posted
June 16, 2026

Job Description

Percepta LLC in Cainta, Philippines, is seeking an Associate WFM Specialist to support the Workforce Management team in maintaining service level targets. The role involves real-time performance monitoring and workload distribution across various communication channels.

Candidates should possess at least one year of BPO experience and a high school diploma. Strong analytical skills and the ability to multitask in a dynamic environment are essential. Join us to ensure smooth operations and help us achieve our organizational goals.

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