Real-Time WFM Analyst | 24/7 Scheduling & Reporting
Everise Philippines Ltd.
Full-time
Management & Operations
Location
eastern manila district, metro manila, Philippines
Posted
June 09, 2026
Job Description
Everise Philippines Ltd. is seeking a Workforce Management professional in Metro Manila. The role involves managing service-related escalations, monitoring real-time activities, and performing analysis for accurate reporting.
Candidates should have a minimum of 15 months WFM experience, be flexible to work in a 24/7 environment, and possess strong proficiency in MS Excel. Knowledge of workforce management software, particularly Verint, is an advantage.
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