Location
parañaque, metropolitan manila, Philippines
Posted
June 15, 2026
Job Description
IntouchCX is seeking a Real Time Analyst (RTA) in the Philippines to monitor the real-time performance of team members. The RTA will evaluate data, communicate findings to management, and adjust staffing levels to meet forecasted volumes.
Ideal candidates should have a high school diploma, advanced knowledge of MS Word and Excel, and strong analytical skills. The position offers opportunities to learn in a dynamic contact center environment.
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