Real-Time QA Insights & Dashboards Analyst

SMDigital

Full-time Management & Operations
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Location
remote, romblon, Philippines
Posted
June 08, 2026

Job Description

SMDigital is seeking an experienced Quality Assurance Analyst to monitor and evaluate the quality of customer interactions. This role includes providing real-time feedback to team leaders, maintaining QA score dashboards, and ensuring high customer service standards. The ideal candidate should have a strong background in quality assurance, communication skills, and the ability to thrive in a dynamic environment.
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