Real-Time Performance & Scheduling Analyst
TELUS Digital Philippines
Full-time
Management & Operations
Location
manila, metro manila, Philippines
Posted
June 05, 2026
Job Description
TELUS Digital Philippines is seeking individuals to monitor real-time metrics and ensure staffing compliance with established service level agreements. Responsibilities include providing performance reports and proactively communicating any service challenges.
Qualified candidates include regular team members with passing scorecards and necessary certifications for advancement. This position emphasizes accountability and supports collaboration with team leaders and frontline members.
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