Real-Time Operations Analyst

ExlService Holdings, Inc.

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
June 10, 2026

Job Description

A leading service provider in the Philippines is seeking a Real Time Analyst to monitor and analyze operational performance. This role involves ensuring Service Level Agreements are met and optimizing staffing levels. The ideal candidate should have 1-2 years of relevant experience and possess strong communication and analytical skills. Familiarity with workforce management tools such as NICE IEX or Verint is essential. Competitive compensation and opportunities for growth are offered.
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