Location
abu dhabi, abu dhabi emirate, United-Arab-Emirates
Posted
July 25, 2026
Job Description
Etihad Airways seeks a Command Center Officer to monitor real-time contact center performance across internal and outsourced partner locations from its Abu Dhabi hub. The role ensures timely visibility of operations, accurate reporting and effective escalation to protect service quality.
You will contribute to operational reporting, data analysis, and coordination support, driving KPI achievement and continuous process improvements with stakeholders and vendor teams.
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