Location
Pasay, Metro Manila, Philippines
Posted
July 12, 2026
Job Description
Job Description
Details:Provide restorative or maintenance actions to resolve end-user problems Responds to end-user problems based on standard procedures Track incidents and calls, including but not limited to, entering data into the database timely and accurately May be responsible for ensuring systems are configured properly Job Requirements Details: Prior Tier I help desk experience Requires excellent customer service skills Solid foundation of Personal Computer experience Troubleshooting capability Overall knowledge of desktop productivity products Ability to work in a team environment Proven ability to remain flexible in a changing environment Attendance and schedule adherence are requirements of this position May require additional project-specific training Experience troubleshooting printers Lotus Notes/Office 365 experience MacOS & iOS experience<...
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