RCC Programme Manager
DHL Global Forwarding (Ireland) Limited
Full-time
Operations Specialties Managers
Location
Shannon, Clare, Ireland
Posted
June 30, 2026
Job Description
DGF Role Profile
Organizational Background Information
Role Title Regional Programme Manager
Business Unit DHL Global Forwarding Europe
Location Ireland - Location is flexible
Scope of Role
The overall purpose of the role is to drive service excellence across the customer account by
- Creating and managing the programmes to deliver service quality improvement activities.
- Creating and managing timely, accurate and insightful performance reporting data.
- Collaborate with all key stakeholders to meet complex service agreements, to drive KPI compliance and to act when the operation is not performing.
Reports to RCC PM Manager
Days & Hours of Work Mon-Fri: 08-00 – 16:30, or such hours as deemed necessary to fulfill the requirements of the role.
Travel Mi...