Location
sharjah, sharjah, United-Arab-Emirates
Posted
July 20, 2026
Job Description
Description
Role : Tele Caller - BBD
Location : Dubai
Role Purpose:
To enhance the post-account opening experience for ADIB customers by ensuring activation of essential banking services educating clients on available financial solutions and identifying relationship management opportunities to drive engagement and account utilization.
Key Accountabilities of the role
- Service : Satisfactory level of Service.
- Revenue: Account Funding Activation Rate
- Quality and Control : Call Quality Score Tracker Accuracy & Case Closure Rate Average Handling Time.
Specialist Skills / Technical Knowledge Required for this role:
- Welcome Call & Customer Engagement:
- Initiate a personalized welcome call to newly onb...