Location
singapore, singapore, Singapore
Posted
June 30, 2026
Job Description
Job Summary
The Rapid Deployment Operations Specialist will be part of the Rapid Deployment Operations Team, working closely with the Service Delivery, Support, and project teams. He/she will be involved in collaborating with stakeholders to serve, observe, own, and resolve technical issues, reducing fiction with production deployments and provide technical back‑up when technical incidents arise.
Responsibilities- Assist the Xcellink Service Delivery Team in ensuring that the service delivery standards are in accordance with Service Level Agreements between Xcellink and Customer.
- Provide regular feedback to Xcellink Service Delivery Team regarding any HR/Ops matters pertaining to the delivery commitments of Xcellink services.
- Resolution of any operational issues that are highlighted by Customer/Xcellink Service Delivery Manager.
- Execution of service recovery plans as and when necessary.
- May assist to conduct interview sess...