Location
bristol, england, United-Kingdom
Posted
June 12, 2026
Job Description
About the role
Rail Replacement Coordinator (operational, field-based, customer service role) – Salary: £14.89 per hour, Location: Bristol, Hours: variety of shift times including early mornings, evenings, late nights and weekends on an annualised 10 hrs minimum contract – casual contract.
Responsibilities
- Supervise and coordinate the safe and timely operation of rail replacement bus, events and coach services.
- Ensure the safety of passengers, colleagues, public and yourself.
- Provide assistance and information to passengers while consistently demonstrating excellent customer service skills.
- Maintain high standards in data collection via the coordination portal.
- Help FTS maintain high vehicle standards and regulations auditing.
- Engage drivers on regulations and adherence to PSVAR/PSVAIR.
- Act independently and use own initiative while working both as a team member and autonomously.
- Work fle...