Quality Senior Analyst, CX — Elevate Experience (Bogotá)
Didi
Full-time
Gestión de calidad y operaciones
Location
bogotá, bogotá, distrito capital, Colombia
Posted
June 22, 2026
Job Description
Job Overview
DiDi in Bogotá is seeking a CX Quality Senior Analyst to enhance customer and driver satisfaction. This role involves developing quality assurance frameworks to evaluate interactions across various platforms. Join a team dedicated to improving service experiences for millions of users. The idóneo candidate will work on insights and interventions that promote efficiency and resolution rates within our service networks.
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