Location
sao paulo, sao paulo, Brazil
Posted
July 10, 2026
Job Description
**Job Description**:
Roles
Analyze and Communicate Voice of Customer (PPH /Satisfaction ) and Warranty metrics (IPTV/CPV ). To lead continuous improvement process of these products within organization ( CPIP)
To support q uality targets setting with Program Quality Manager (PQM) and build sufficiency plan for long term.
To support strategies to improve Customer Experience along with correlated areas.
**Responsibilities**:
Plan and e xecute Current Product Improvement Process (CPIP)
Develop, drive, and track actions and s ufficiency plan to improve Warranty and Customer Satisfaction
Track vehicle quality performance (Warranty, Surveys, Reliability & Durability, etc. )
Review and communicate Warranty and Voice of Customer glide path charts and pareto of issues to launch team and continuous improvement team.
To support APQM/PQM to define quality plans for future programs.
To support the implementation of Global Processes, Initiatives, and Best Practices in...
Roles
Analyze and Communicate Voice of Customer (PPH /Satisfaction ) and Warranty metrics (IPTV/CPV ). To lead continuous improvement process of these products within organization ( CPIP)
To support q uality targets setting with Program Quality Manager (PQM) and build sufficiency plan for long term.
To support strategies to improve Customer Experience along with correlated areas.
**Responsibilities**:
Plan and e xecute Current Product Improvement Process (CPIP)
Develop, drive, and track actions and s ufficiency plan to improve Warranty and Customer Satisfaction
Track vehicle quality performance (Warranty, Surveys, Reliability & Durability, etc. )
Review and communicate Warranty and Voice of Customer glide path charts and pareto of issues to launch team and continuous improvement team.
To support APQM/PQM to define quality plans for future programs.
To support the implementation of Global Processes, Initiatives, and Best Practices in...